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How to Create a Client Focused Organization -

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Human Capital Mgmt 21st Century

Human Capital Mgmt 21st Century

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Special guest Larry Frazier, joins BluPrint Radio to participate in dialogue about The Client Focused Organization.  Listen as he highlights and discusses steps, beginning with defining the client-focus end-state, developing a marketing strategy and designing the organization to implement the strategy.

ABOUT LARRY

A member of the BluPrint, LLC training and development team, Larry has more than 20 years of domestic and international experience in leadership development, knowledge management, strategic planning, performance management, organizational change and employee development programs.

 He has used his experience in customer relationship management, organizational development, assimilation programs, configuration management, process improvement, business process re-engineering, government contracting, capability maturity models (CMMI) and team facilitation in many capacities during his career and is a certified MBTI (Myers Briggs Type Indicator), DISC and EQi practitioner.

Larry has a Master of Science Quality Systems Management, M.S.,(Specialization: Change Management and Systems Thinking) The National Graduate School, Falmouth Massachusetts; a Master of Public Administration, M.P.A. Troy University, Troy Alabama; a Bachelor of Arts, University of Maryland, College Park, Maryland; an Honors Graduate Institute for Ethnic Studies and Race Relations, Defense Equal Opportunity Management Institute (DEOMI) and Study of Organizational Ethics, Georgetown University.

 

 

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