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blakelandau

blakelandau

United States, EnglishBusiness

A podcast show focused on Social CRM, CRM, Contact Centers and Management topics.

On-Demand Episodes

  • by blakelandau
  • in Business
  • on
Customer strategy consultant Blake Landau and columnist, consultant and Vanguard Methodologist Tripp Babbitt discuss customer service in todays business environment. We will focus on the contact center evironment and... more
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  • by blakelandau
  • in Business
  • on
Paul Greenberg, Godfather of CRM and author of CRM at the Speed of Light, talks about the upcoming Santa Clara e20 Conference taking place November 8-10th at the Santa Clara Convention Center. He unpacks his keynote session... more
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