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Tom Reilly

Alpine Access - Training a totally Remote Workforce

by Tom Reilly

in Technology
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Alpine Access, out of Denver, operates call center operations using a 100% remote, distributed call center workforce. We talk with Adam Zamora, Director of Learning Technology Operations about the challenges of running this business and training this remote workforce.
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Tags:
Learning,
eLearning,
Call Center,
LMS,
Virtual Training
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