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Show Notes

• Archived Blog Post

  Date / Time: 5/20/2009 4:17 AM UTC

  Creating Positive Group Dynamics
  

  Michael Grinder, well-known expert is non-verbal communication and group dynamics offered some amazing insights during the May 19, 2009 Beyond Lip Service.

   

  The insights will be presented in-depth at his Group Wizardry program June 22-25, 2009  http://tinyurl.com/crs7z5

   

  This year he is presenting a compelling program that covers the non-verbal patterns of three aspects of Group communication:

  Group Dynamics – understanding the differences between one-on-one

              communication and group dynamics; especially important to focus on the

              group instead of the individual.

  Presentation Skills – how to have an intelligent presence so that you influence

              and persuade people.  

  And Coaching – how to give people feedback that circumvents their possible

              resistance.

  Learning and practicing these skills prevents us from having to go through the learning curve the hard way.

   

  This 5-day program is a condensed version of his longer programs. The amount of valuable information is so much that we have found it best to cover all three aspects, but have one of the three focuses receive the most attention—this year it will be “Coaching.”

  Excerpt of show:
  

   

  S: Coaching certainly has increased in popularity in the last decade. What is your particular approach to coaching?

   

  M. We have many fine coaching programs in the market place: executive coaching, life coaching, career coaching, spiritual coaching – you certainly are one of the best I have ever encountered.  My particular bent is Behavioral Coaching.

   

  S. Explain more what you mean by Behavioral Coaching?

   

  M. When the relationship between the coach and the client is voluntary a coaching model that explains the client’s internal map of the world is effective. The coach assists the client in rearranging how they view reality. By helping the client shift their attitudes, values, perspectives, the person operates in the world differently. Most coaching models are successful because they change the person from the “inside out.”

   

  However, if the relationship between the coach and the other person isn’t voluntary, another coaching model is called for.  When someone is the boss, manager, supervisor to the other person then it is more effective for the coach to stay out of the other person’s inner sanctuary. The alternative is to change the person from the “outside-in.” By providing the person with a new set of skills, actual behaviors, competences, they are more effective in the world which will then change their attitudes and beliefs.  

   

  S. Sounds like both models are effective. What are the skills needed for the “outside-in” coaching model?

   

  M. For the traditional in-side coaching model, trust is a prerequisite-- the coach is schooled in questioning and reframe strategies. This model is much more powerful than my model. For the outside coaching model, trust is often a by-product, the coach is schooled in observation and feedback strategies.

   

  S. What are some of the coaching skills the participants will walk away with?

   

  M. * Accurate observations.

      * Identify the group’s value system

      * Provide constructive feedback for the group or individuals

      * Know you are asking the right question

      * Coding group dynamics

      * Dealing with Power

  Accurate and positive information motivates a person’s professional growth.

  To provide the participants an opportunity to practice 14 strategies which circumvent a person’s possible resistance.

   

  S. While Coaching is in the spotlight this year, what are the take away skills for the other two focuses?

   

  M. Group Dynamics

   

      * Building rapport between you and the group, within the group

      * Learn how group size and participant’s familiarity with it influence group dynamics

      * Recognizing and utilizing Leaders and Barometers in a group

      * Pacing and leading resistance

      * Directing group energy

      * Reading a group

  "It is never your group. It is the Group’s group."

   

  S. And Presentation skills?

   

  M. Presentation Skills

   

      * Systematic use of non-verbals

      * In-house vs. public meeting skills

      * How to get an "Agreement Frame," increasing relevance

      * The A,B,C’s of learning–Attitudes/Behavior and/or Cognitive

      * Understanding the interplay of Content, Process, and Permission

      * Clarifying your purpose

      * Recognizing and increasing receptivity with special emphasis on Breathing

      * How not to get shot; handling attacks

  "Does your non-verbal communication help or hinder your verbal message?"

   

      

     

   

   

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  • Communication
  • Michael Grinder
  • Group dynamics
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