The Customer Is Bothering Me: How to Change Attitudes, Improve Results and Grow Your Bottom Line

Shelle Rose Charvet's new book "The Customer is Bothering Me" is packed with power-house ideas for revamping, reorganizing customer service. If you area fan of Shelle's other best selling book Words that Change Minds, you have to tune into the interview. This will be packed with ways to get you results that REALLY get to the issues.