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In July of 2005, Mike facilitated a presentation to a group of agents on “Crisis Communication” at the Grand Hotel in Point Clear Alabama. There was little interest in the presentation and no enthusiasm. Most slept through the program. None could understand the “need for crisis communications in a local independent agency.” Four weeks later Hurricane Katrina changed our lives and our world.
This week's guest is Bob Swayze with Eustis Agency in New Orleans. Bob has been a producer since 1979 and works on a wide variety of large commercial accounts. In addition to production, he is one of the principals of Eustis Insurance & Benefits and is on the producer recruiting/development team. He is a Past President of RiskProNet. Listen to his story of facing the devistation that came as a result of Hurricane Katrina, and what he's learned since.
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It's good to talk.