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Chris Bailey -- inspectiv is a customer insight consultancy working with businesses to help them more deeply understand their customers, improve their service operations, and create experiences that grow the bottom line. We are going to be talking about "What's the story your business is telling others and is it truly the story you want to tell." and "Reality is not as fixed as we tell ourselves." Can we really shape reality? What does it mean to be consistent and balanced.
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It's good to talk.