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Was your nurse from "Hell" or was "Heaven-sent"?

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The Anita Ford Show

The Anita Ford Show

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Have you ever been at the mercy of another human being? How about a nurse from hell in an emergency unit or even in a regular unit? Now before I go there, I have to admit that everyone except these individuals were very professional in their work.  I recently had a medical issue flare up. My patient care started in the emergency room. I think I got even sicker when the nurse told me to “get” over here so that he could administer meds. Barely able to walk after episodic vomiting in the emergency room sink, I staggered over to and flopped into the hospital bed. No assistance from the nurse whatsoever. I felt so vulnerable. This nurse was only cordial after family members came to my room. I was so glad to get away from the emergency unit for safety reasons alone. Secondly, after spending two days in CCU , I was transferred to a regular unit. Nurse J came on shift at 8am and, even through my morphine haze, it was easy to tell that she was disengaged from her job. She wasn’t interested in hearing from me the patient or getting patient instructions from the nurse she was replacing. I couldn’t have imagined a more disengaged individual working as a nurse. Not only did she ignore my questions concerning my care, she refused to answer questions from family members. Upset family members finally requested that we have a new nurse. Did you know that you can do that?

In this episode, let’s talk about patients’ rights and responsibilities. What can you do if you feel you have been treated unfairly throughout your stay at a hospital?  I think that if people knew their rights as patients , those involved in your care would be more cautious with overall patient care.

Join us Saturday, 12 noon to discuss your patient care! What can we do to help overall patient care for everyone. Call in with your experiences @ (646) 716-5731.

 

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