Our Terms of Use and Privacy Policy have changed. We think you'll like them better this way.

NPS and KPI's-- Do they really motivate employees?

  • Broadcast in Business
Allegiance Radio

Allegiance Radio


Follow This Show

If you liked this show, you should follow Allegiance Radio.

Call in to speak with the host


It's no secret that many companies use Key Performance Indicators (KPI's) as a metric to reward and punish employees.  When we try to use Net Promoter (r) as a KPI does it help or hinder an employee's growth and success.

Join us as we discuss best practices surrounding NPS and KPI's and explore the do's and don'ts when using NPS as a metric to gauge employee performance.