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So you've been assigned to create a customer survey...Part 2

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Join Jeff Olsen, Director of Education at Allegiance Inc, and survey design expert as he continues the discussion on basic survey design.

This is the second part or "sequel" to part one of our mini series on basic things to know to create an outstanding customer survey. We will discuss the four qualities of good question design, and how to effectively use scales and tables in your survey.

Ever get invited to take a survey that you either didn't take or never finished?  Come learn a few tips to make your survey more salient and valuable.

Email us if you have a suggestion for a future show: education@allegiance.com

 

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