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If you design surveys, you undoubtedly have included open-ended questions in your survey design.
Evaluating the open-ended data can be painful and time consuming as you read through each comment, trying to categorize and find relevant insights into your data.
Join us as we talk with Eric Weight, formerly of Attensity and now the Text Analytics product manager at Allegiance. Eric will introduce us to the science of Text Analytics and help you understand what types of tools are available to help you gain insights from your verbatim data.
Also remember to join us at this year's largest Voice of the Customer conference in Las Vegas Nevada. Go to http://www.vocfusion.com for more information.