Voice of the Customer

Allegiance Radio

Survey Analysis: Getting insights via Text Analytics

by Allegiance Radio

Airdate:

Call in to speak with the host

(619) 996-1642

h:161219
s:2831393
archived

If you design surveys, you undoubtedly have included open-ended questions in your survey design.  

Evaluating the open-ended data can be painful and time consuming as you read through each comment, trying to categorize and find relevant insights into your data.

Join us as we talk with Eric Weight, formerly of Attensity and now the Text Analytics product manager at Allegiance.  Eric will introduce us to the science of Text Analytics and help you understand what types of tools are available to help you gain insights from your verbatim data.

Also remember to join us at this year's largest Voice of the Customer conference in Las Vegas Nevada.  Go to http://www.vocfusion.com for more information.

Tags:
Customer,
Voice,
VOC,
Survey,
Analysis
 comments

Learn More Create and Share Get Support Follow Us
BlogTalkRadio is the easiest way to create and share audio on the web.

cinchcast
© 2012 BlogTalkRadio.com. All Rights Reserved.     Privacy Policy Terms of Use Revenue Sharing
Help