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Learn from the experts; EMC corporation, a leader in building data infrastructrure solutions worldwide, talks to us about their revolutionary, and successful implementation of an end to end VOC program. EMC works with organizations around the world in the public and private sectors, in every industry and of every size, from startups to the Fortune Global 500.
Jim Bampos, Vice President of Customer Quality at EMC shares with us the challenges and successes with building EMC's state of the art Voice of the Customer (VOC) program.
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