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AIPIS 143 - Real Estate Chat Apps with Justin Shum

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Justin Shum, CEO of Avenue, is a first time homeowner and serial entrepreneur, who previously founded ReadyChat, a leading live chat services provider for real estate industries. Justin previously founded and was CEO of 121LiveAgent, a live chat solutions provider. Through his experience at 121LiveAgent, Justin saw an unmet need in the real estate space for greater customer service, and soon after founded ReadyChat, which he currently serves as CEO. Now he has combined his business acumen and first-hand experience as a consumer to create Avenue. Avenue was named the Winner at the 2015 Realogy FWD Innovation Summit.

Key Takeaways:

[1:47] How real estate apps like Avenue are changing the real estate model

[4:46] How the interaction with real estate agents works on Avenue and why it works for consumers and realtors

[7:30] Changes in the real estate industry that are being brought by technology and where it's headed

[12:25] Why Avenue is targeting the US market instead of focusing on Canada, where Justin lives

[14:01] How real estate agents can use ReadyChat to help with their lead conversions

Websites Mentioned:

www.avenue.im
www.readychat.com

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