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Tonight's show will be my thoughts on last night's subject ("The Customer From H*ll...how do you manage"?). In my career I've encountered a huge array of difficult customers, during this afterthoughts show I will provide you ways in which I dealt with the situation....some good reactions some bad reactions. You'll be able to learn from my mistakes and maybe learn from some things I did well in dealing with difficult customers.
I hope you join me to gather my insight! Thanks!!
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