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Problem Solution HQ; Customer Satisfaction Best Practices At Basic Honey of SD

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Phil Zelinger

Phil Zelinger

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Today’s Problem Solution HQ blog talk radio show features an interview with Eric Low, the Co-Founder of Basic Honey, LLC based out of South Dakota.

Philip Zelinger, the host of the show, will share his personal experience with his order of Raw Clover Honey that prompted him to invite Eric to join him on air.  Philip was impressed with the product but it was how Eric handled a potential problem with his order that warranted the invitation to discuss the importance of customer satisfaction in today’s consumer driven market.

About Eric Low

Eric Low is the owner and active CEO for Basic Honey LLC. He is one of just three beekeepers in charge of the production of all honey. Eric's great grandfather was the first beekeeper in the family, and the founder of the family business. Despite being born into it, Eric has come to love the bees and the beekeeping lifestyle just as his father and grandfather before him. He is extremely dedicated to the tradition of beekeeping and the protection of our environment. Eric's primary focus is, and always will be, sharing honey and all else that is good with others.

About Basic Honey, LLC

Basic Honey was founded atop the foundations of a growing demand for products that are untampered by big business.  It was built on the success of the family’s established company,  Skipper Honey Co.

Eric explained that he wanted to spread awareness about the decline in bee health in America by comparing it to the canary in the coal mine; "We are a small family business that has no affiliation with those who tamper with honey for profit - what the hive produces is exactly what you get. When you purchase Basic Honey you have guaranteed yourself and your loved ones honey that truly is from the comb to your home."

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