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Rick Nappier CEO

Where Sales Performance and Productivity Matter


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Our company, 321SetAppointments, LLC provides sales training, coaching and business development services for insurance and real estate producers and small business owners.

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Our company helps brokers increase agent performance, productivity and profitability as the real estate game is constantly changing. The best way for a broker to show he or she cares is to play a major role in helping new agents... more

This show is not based on automated, digital methods of getting leads. It's the opposite. Our research about the real estate industry and feedback from Realtors have allowed our company to conclude that Realtors do not have to wait... more

Working at a brokerage as an agent is not the same as working as an employee at an employer. But, it sure seems like the broker is, by default, responsible for establishing a good policies and procedures and a positive office culture as if... more

This post is for salespeople who break out in a cold sweat at 3am and ask the question: "why am i failing?" and "what can I do to succeed?" But I will tell you that there are millions of real estate agents, insurance agents, attorneys and... more

Our company, 321 Set Appointments LLC, has helped sales professionals learn how to look at ways they do business since 2013. Most of our sales training and business development modules are not based on social media. This has caused... more

Let the numbers speak for themselves. We will discuss how Brokers can support their real estate salesforce and also protect their self interests. There have been recent articles talking about the possibility of lead generation companies taking a... more

Two topics today: Sales skills last forever and articles from the LA Times and Bloomberg Law that connect sales performance. Recently, a business owner told me that they wished business was like it was in the early 2000s. This owner... more

If the news is true (hopefully, not fake news) about lead generation companies changing the way they do business, then brokers and agents need to evaluate how to retool their agent ranks and sales practices to effectively compete. The... more

Hundreds of thousands of real estate agents have paid billions if not trillions of dollars to real estate lead generation companies. The breaking news is that there may be some big changes coming soon to negatively impact how many agents... more