This episode is a replay of Part 1 in the 2 part series on Dealing with Tricky Subjects With Customers to refresh you. This episode originally aired on April 10th, 2015. Part 2 will be airing live next week the 22nd of May, so this is a good way to make sure you are ready for that show.
Unfortunately not every interaction with our customers or potential customers is the most pleasant rewarding experience. Sometimes we catch these customers on a bad day, or maybe they just have a weird outlook on things and some of the comments from them are out of school or down right inappropriate. We are bringing in friend of the show, Andrea Bommarito to bring the female perspective to this conversation and we will bring you some tips and tricks we have used in our experiences. Bring your questions and share some of your experiences so we can all help each other provide a better customer experience.
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