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How to say 'no' ... nicely

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There comes a time in our lives where we decide that we need to start saying 'no' to people. This ability did not come to me until I was in my late 20s. I've always been a generous and giving person and, eventually, I figured out that I was allowing myself to be taken advantage of, spreading myself to thin and beginning to feel resentful. Although I have no problem with it anymore, at the time it was very difficult to simply say 'no'. I felt I had to justify my reasoning or thought process, I felt guilty, I thought people might not like me ... you know what I mean -- it's the same 'loop' that runs through your mind. You'll come away from this call with actual 'scripts' to get you started in practicing "how to say 'no' ... nicely"

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